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Terms & Conditions of Sale

Terms & Conditions of Sale

Shipping: Orders placed on in stock items Sunday thru Thursday generally ships the next day. Orders placed after noon on Thursday will ship the following Monday. Our last UPS pick up is 1PM Monday thru Thursday. We are closed Friday, Saturday & Sunday.

The following Terms and Conditions of Sale govern the sale of products by and from RVSolarStore.com and RV Solar Connection, llc. We'll keep this as short and simple as possible.

Due to PayPal allowing a customer to literally steal and inverter from us, we reserve the right to canel and refund any order that raises our suspicions regarding the order.

Spam Filters:
If you have not received any correspondence from us after placing an order please check your spam or trash folder. AOL, gmail, yahoo and MSN frequently filter our emails to the spam or trash folder.

Since PayPal has recently allowed us to be ripped off on a $500.00 order we reserve the right to refuse any order that appers suspicious and refund the buyer credit card.

1. Credit Card Payments:
All credit card payments are processed thru PayPal. You do not need a PayPal account to place an order with us. We've selected PayPal as our credit card processor because of their proven security track record. In addition your credit card information is never revealed to us at RVSolarStore.com.

1. Availability:

  • Products listed as in stock will be shipped within 1 to 2 days of order placement and after confirmation of payment.
  • Products listed as Shipped 1 - 2 Business Days is a product that is direct shipped from our wholesale distributor and generally ships within 24 to 48 hours after confirmation of payment.
    Shipping direct from the wholesale supplier helps save our customers money by the product not being shipped to our facility and then shipped again to our customer.

2. Orders

  • You will receive a UPS tracking number via email when we have generated your shipping label.
    Occasionally the tracking email will get caught by a SPAM filter and may end up in your SPAM or TRASH folder.

3. Returns - What's returnalble and what's not.

  • All sales are final on Inverters.
    The reason for this policy is that in the past a couple of customers have tried to return inverters that they have imporperly wired and damaged the product.
  • Custom built products such a battery interconnect cables are non-returnable.
  • All other products including LED replacement lights with unbroken seals or unopened packaging, or products that have not been installed are returnable providing all original packing materials, manuals and all other box contents that originally came with the product arrive to us in new condition. Customer pays return shipping charges.
    We do not charge a re-stocking fee.
  • Please contact us for a Return Material Authorization (RMA) number before returning a product. 

4. Solar Panel Mounts

  • It is the customers responsibility to insure that the customer has properly and safely installed their solar panel mounts whether mechanical fasteners or adhesive tape is used for the installation. It is also the customers responsibility to check the installation from time to time to verify that their solar panels are securely fastend to the RV's roof.

By clikcing the "Accept" button you agree to be bound by the above Terms and Conditions of Sale.